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Customer Service

Returns
I want you to be happy with your order! I will gladly accept returns for a full refund (excluding shipping charges) if the postmarked date is within 10 days of your order’s arrival. The item must be in its purchased condition in order to receive a refund.

Repairs
I 100% stand by the quality of each Beautiful Nomad piece and the materials used. In the instance that a repair is needed I can do so free of charge less shipping both ways.

Mala Repairs- malas are subject to a $15 re-stringing fee  

Jewelry Care
Many items are made with natural and semi-precious stones; therefore, there will be some variability in sizes, shapes and colours. However, I can assure you that each piece will be beautiful. A lot of care goes into choosing the materials used in each and every piece.

Beaded work jewelry is delicate, so when getting dressed it should be the last piece on and the first to take off. Also, avoid immersing in water and leaving out in high temperatures.

Custom Orders
If you would like a custom order or have a special request please e-mail me at Jessica@thebeautifulnomad.com. I am more than happy to work with you and will do my best to accommodate you in creating your perfect piece!

 

If you have any questions or comments on The Beautiful Nomad’s policies please do not hesitate to send me an email at Jessica@thebeautifulnomad.com or use the Contact form provided under the ‘Contact’ tab.