We want you to be happy with your order! Therefore, we will gladly accept returns for a full refund (excluding shipping charges) if the postmarked date is within 10 days of your order’s arrival. The item must be in its purchased condition in order to receive a refund.
**Please contact us first before shipping any item back to get our return shipping address**
We 100% stand by the quality of each Beautiful Nomad piece and the materials used. But if your necklace or bracelet needs to be re-strung the costs are as follows:
Mala necklaces: $20
Mala bracelets: $10
These costs include return shipping. Any further repair costs are determined on an individual basis.
If you have any questions or comments on The Beautiful Nomad’s policies please do not hesitate to send us an email at firstname.lastname@example.org or use the Contact form here. We answer emails Monday to Friday from 9:00am - 5:00pm PST.